What should I do with a One Time Pin (OTP)?

Created by Ndumiso Tembe, Modified on Tue, 7 Feb, 2023 at 2:36 PM by Ndumiso Tembe

An OTP, or One Time Pin, is a special pin that acts as a precaution against someone trying to access your app on a different device.

It is a 6-digit number that our system will automatically generate and send via SMS to the cellphone number with which you registered.

To ensure security, the number is only valid for 10 minutes, so you will need to complete your registration or sign-in process within that time. If your OTP does expire, you will need to request a new one by entering your cellphone number again.

  1. When registering a new account or signing back into the app, you will be required to enter in your cellphone number.
  2. For verification purposes, a One Time Pin (OTP) will be sent to the number you have provided.
  3. Once you receive the OTP, enter it into the underlined field provided.

Find out more about How to register on the app.

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